FAQs

What types of moving services do you provide?

We offer a full range of moving services including residential, office, and warehouse relocations, piano and safe moving, packing and unpacking, furniture dismantling and reassembly, storage, disposal services, and urgent deliveries.

Are your moving services available 24/7?

Yes, we provide 24-hour moving services across Singapore, including weekends and public holidays, to suit your schedule.

How do I get a quote for my move?

You can request a free quote by filling out our online form on the “Get a Quote” page or by contacting us directly via phone or email. We'll need details like your move date, locations, and type of items.

Are you licensed and insured?

Yes, Shuang Ma Movers is fully licensed and insured, giving you peace of mind that your belongings are protected throughout the move.

How much notice do I need to give before booking a move?

We recommend booking at least 3–5 days in advance. However, we also accept last-minute or same-day bookings depending on availability.

Do you provide packing materials like boxes and tape?

Yes, we sell high-quality new carton boxes and provide all necessary packing materials if you choose our packing service.

Can you help dismantle and reassemble my furniture?

Absolutely. Our team is trained to safely dismantle and reassemble furniture such as beds, wardrobes, and office desks.

Do you offer storage services?

Yes, we provide secure short-term and long-term storage solutions in clean and monitored facilities.

How is the cost of my move calculated?

Moving costs are based on factors such as distance, volume of items, type of services required, and whether packing or dismantling is involved. All pricing is transparent and provided upfront.